Ransomware | How to get protected

Letter of recommendation for service from H.E.C.S Laboratory Service CC

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Customer Testimonials

  • "Prompt, efficient and effective work from Chris Rose. Great guy!"
    April 16, 2018
    - Wadden Peddigrew Hogan Law, Serviced by: Christopher R.,
  • "Patric was promt, curtious, and helpful. He showed me my problem was with my server."
    April 15, 2018
    - Judy P., Serviced by: Patrick S.,
  • "Jim is a very well inform person .Thank- you jim"
    April 12, 2018
    - Herb M., Serviced by: Jim H.,
  • "quick, efficient, friendly... all good. Thanks "
    April 11, 2018
    - Joan G., Serviced by: Kirk A.,
  • "Rick was so easy, patient & very pleasant to work with. Excellent performance & personality. WELL DONE!! Highly recommended. "
    April 11, 2018
    - Norm S., Serviced by: Rick A.,
  • "Glen fixed my issue very quickly and I am a very satisfied client!"
    April 08, 2018
    - Art Of Staging And Design, Serviced by: Glen T.,
  • "Patrick is amazing. So professional and friendly. He explains things as he goes and very ready to come back if it still isn’t working right"
    April 05, 2018
    - Linda E., Serviced by: Patrick S.,
  • " Chris is heads and tails above any other computer service person we have had. His knowledge and speed to solve the issues along with a genuine desire to make our system optimal is fantastic"
    April 05, 2018
    - Marc P., Serviced by: Chris B.,
  • "Arrived at the time scheduled. Explained everything. Explained things in layman terms. Was resourceful "
    April 05, 2018
    - Marc S., Serviced by: Ron A.,
  • "I found Horatiu to be very informative, attentive and did not give up until he came up with a solution to my problem."
    April 04, 2018
    - Gammage Flowers Ltd., Serviced by: Horatiu B.,
  • "Jake Hamm did a fantastic job. He keep me up to date on the issues and was transparent about the associated cost. He worked diligently to solve our problem and got us back up and running."
    April 04, 2018
    - Jennifer K., Serviced by: Jake H.,
  • "A difficult data transfer from a PC to an iMac but David went beyond the normal service call to accomplish it. Many thanks for a job well done."
    April 04, 2018
    - Roy D., Serviced by: David P.,
  • "Peter was great! Very helpful and answered my questions in a way I could understand!..Pat "
    April 03, 2018
    - Tim H., Serviced by: Peter Van K.,
  • "My ratings speak for themselves."
    April 03, 2018
    - Greg P., Serviced by: John H.,
  • "Always pleasant. VERY good as always."
    April 03, 2018
    - Bonnie C., Serviced by: Mark C.,
  • "Prompt and polite service"
    April 03, 2018
    - Nancy A., Serviced by: Jake H.,
  • "Robert is tireless, conscientious, always available, so dedicated and reliable... and so competent. I appreciate this very much."
    April 02, 2018
    - Vera L., Serviced by: Robert G.,
  • "Problem solved! :)"
    April 01, 2018
    - Colleen T., Serviced by: Kirk A.,
  • "Always happy with Glen Tupling. "
    March 31, 2018
    - Gerry R., Serviced by: Glen T.,
  • "Bill took the time to update me on his site visit with my parents so that I understand what the problem was so I can keep them clear."
    March 30, 2018
    - Lynda K., Serviced by: Bill A.,
  • "found problem quickly , left me two new programs to improve my machine & made recammendations for improvement. good job well done "
    March 30, 2018
    - Dallas R., Serviced by: Mustafa A.,
  • "Bill was very patient with my 89 and 90 year old parents, and with me! Thoughtful, knowledgeable and kind"
    March 29, 2018
    - Lynda K., Serviced by: Bill A.,
  • "We love our Nerds! Thanks for your help."
    March 29, 2018
    - Lifestyles North, Serviced by: Jake H.,
  • "Felt very comfortable with Tony and my questions were answered in a way I could understand, as I am not very adept in the computer generation. Thank ypu"
    March 29, 2018
    - Patricia R., Serviced by: Tony T.,
  • "Milos always goes above and beyond for us. We can count on him to get the job done - on time, all the time. He deals superbly with our company’s unique and often quirky scenarios :)"
    March 29, 2018
    - True North Molds Ltd., Serviced by: Milos J.,
  • "Bob Upton responds to my call promptly. I am an extremely busy income tax specialist between February to May and when I need help i need it NOW. Bob is available to help!!!"
    March 28, 2018
    - Wali P., Serviced by: Bob U.,
  • "Quick service! Same day!"
    March 28, 2018
    - Faye G., Serviced by: Abiola F.,
  • "I was pleasantly surprised with Nerds on Site. I was scared to do the remote service but David talked me through everything and seems to have fixed my problem. Thanks!"
    March 28, 2018
    - Marilyn B., Serviced by: MBN Remote Team (.,
  • "Chris Booth is amazing. Quick accurate service, up and running in no time."
    March 28, 2018
    - Property Inspection Network, Serviced by: Chris B.,
  • "Thank you and such a nice person!!"
    March 27, 2018
    - Canadian Tire Associate Store #29, Serviced by: Canadian Tire Team,
  • "Tony is great. Does what he says he is going to do and when he says he will do it. Very Professional."
    March 27, 2018
    - Wild Rose Gardening, Serviced by: Tony T.,
  • "very happy with the service provided by Marco."
    March 27, 2018
    - Evert V., Serviced by: Marco de A.,
  • "Chris was, as always, very focused and efficient. He found almost 50 backdoors on my computer and got rid of them."
    March 27, 2018
    - Gary S., Serviced by: Chris B.,
  • "effort and every attempt to address concerns- promptness and patience with questions"
    March 27, 2018
    - George T., Serviced by: Beata L.,
  • "you guys are there when i need you, you are top notch, its very much appreciated"
    March 27, 2018
    - Janice A., Serviced by: Abiola F.,
  • "Michael is always getting things done quickly for us. We appreciate his excellent work!"
    March 26, 2018
    - Calgary Arts Summer School Association, Serviced by: Michael D.,
  • "Thoughtful, interested and anticipated issues."
    March 26, 2018
    - David Z., Serviced by: Ben W.,
  • "He was very polite"
    March 26, 2018
    - John M., Serviced by: Abiola F.,
  • "Bob was very thorough in his analysis of my computer. Great work, Bob."
    March 24, 2018
    - Irwin R., Serviced by: Bob U.,
  • "Dave is always professional, courteous, thorough and helpful."
    March 24, 2018
    - Evergreen Irrigation Ltd., Serviced by: David P.,
  • "Greatly appreciated the quick response and professional service provided. Will definitely recommend."
    March 24, 2018
    - Rosalie R., Serviced by: Mark C.,
  • "Kirk Armstrong is always knowledgeable and knows how to fix the issues. I am happy with him and will keep using his services in the future."
    March 23, 2018
    - Steven B., Serviced by: Kirk A.,
  • "Robin ALWAYS resolves my tech. issues!"
    March 22, 2018
    - Brooke N., Serviced by: Robin M.,
  • "Joseph was professional and very knowledgeable with regards to computers and connections and he tried every possible avenue to resolve the problem but it was an issue with my service provider! "
    March 21, 2018
    - Tracey R., Serviced by: Joseph E.,
  • "James Griffin answered all my questions and gave me info I needed."
    March 21, 2018
    - The Village Of Chester, Serviced by: Ben W.,
  • "He explained the process involved and went over and above what I had asked him to do. He seemed to know what I needed before I asked him. I found him to be very patient and understanding."
    March 21, 2018
    - Lisa M., Serviced by: Abiola F.,
  • "Kirk was knowledgeable, answered all of my questions. Reconfigured my laptop for faster operating responses. Thank you Kirk."
    March 21, 2018
    - Denis B., Serviced by: Kirk A.,
  • "Glen was extremely knowledgeable, helpful, efficient, and personable. I appreciated the t/c affirming his arrival time. I would definitely recommend him to others."
    March 21, 2018
    - Gemma B., Serviced by: Glen T.,
  • "Tayo he was fantastic.He helped me understand my issues as he repaired my computer.He put it in terms I could understand which I really appreciated."
    March 21, 2018
    - Randall S., Serviced by: Tayo A.,
  • "Thanks for the speedy appointment and for the recommendations to have our system run correctly. "
    March 20, 2018
    - Little Creek Tree Farm, Serviced by: Jake H.,

RANSOMWARE – BE AWARE, VERY AWARE!

This is what it looks like when it’s too late!

ransomware_000_thumb

ransomware

 

There is no way to restore your data without purchasing a special key costing hundreds or thousands of dollars!

 

WHAT IS RANSOMWARE

Ransomware occurs when your files are encrypted by cyber-criminals and they are inaccessible until and unless you pay a ransom. Some examples of ransomware at various levels:

Home computer: “How my mom got hacked” (New York Times)

Small Business Executive:  “How a small Canadian company fell victim to ransomware” (IT World Canada)

Enterprise: Attackers collect ransom from Kansas hospital

 

WHAT CAN/SHOULD YOU DO

If you have not yet been victimized, below we describe three safety nets you should employ to keep your files safe.

 

Nerds On Site’s 3 safety nets for small business to prevent becoming a victim

Filtered Internet

Devices which have unfiltered Internet connections are the most vulnerable. Infections come through ad networks, phishing sites (in fact, 93% of phishing emails are now ransomware attempts), so implementing a filter that blocks out these threats at your router level is a natural first safety net. Nerds On Site achieves this via DNSthingy.com blacklisting or whitelisting solutions for homes and businesses.

End-point protection that can rollback ransomware infections

Realizing that no system is 100% immune, end-point protection that is ransomware-aware is another critical safety net.  Our partnership with Webroot provides this piece of mind, should an infection occur. Currently-known ransomware infections are all able to be rolled back, completely undoing the damage without resorting to the next safety net:

Online Backup that is managed and verified

Having signed up for some kind of file synchronization such as Dropbox is not a backup.  Online, cold backup which has versioning enabled and is fully managed and validated on a regular basis is a minimum. This service is offered through Nerds On Site via third parties.  See more at nerdsbackup.com.

 

Call us now at 877-696-3737

Simply dial 1-877-696-3737 and ask for a nerd near you, or make your request online.