Ransomware | How to get protected

Letter of recommendation for service from H.E.C.S Laboratory Service CC

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Customer Testimonials

  • "Tony was very helpful to me and answered all my questions whether they were silly or not. He was very patient and got to the heart of my problem. Great guy!!"
    August 22, 2017
    - Linda H., Serviced by: Tony T.,
  • "Prompt, polite, knowledgeable."
    August 22, 2017
    - Robert W., Serviced by: Adel L.,
  • "We have had Pete help us out a number of times. We are always satisfied with his services. "
    August 22, 2017
    - Becky A., Serviced by: Peter Van K.,
  • "very knowledgeable and very willing to offer advise for better use of equipment in the future"
    August 21, 2017
    - TWH Oilfield Services Ltd, Serviced by: Patrick S.,
  • "Excellent service. Mike was very friendly, courteous and explained everything clearly. I will certainly recommend Nerds On Site."
    August 21, 2017
    - Alan B., Serviced by: Mike M.,
  • "extremely helpful, clear communication, really went above and beyond. A+ "
    August 21, 2017
    - Jessica C., Serviced by: Chris B.,
  • "I had a difficult problem but Chris stuck though it to the end. He kept me in the loop from start to finish. The service was excellent and the price was reasonable. "
    August 21, 2017
    - Mike C., Serviced by: Chris B.,
  • "Just awesome. Explained everything in simple english. Was very polite. Did everything I expected and more. Would not hesitate to call again. "
    August 20, 2017
    - Jeff M., Serviced by: Andy B.,
  • "Mustafa is always such a professional. I highly recommend him to anyone who asks. He is the ONLY person I reach out to if we have need for computer help. "
    August 20, 2017
    - Andrea S., Serviced by: Mustafa A.,
  • "Friendly and kind. Willing to help with all technology questions not only the service specific need. "
    August 19, 2017
    - Rose L., Serviced by: Jake H.,
  • "Horatio is simply the BEST"
    August 19, 2017
    - Royal Envelope, Serviced by: Horatiu B.,
  • "I was in such a difficult phase trying to deal without support, but now I’m confident things are getting better."
    August 19, 2017
    - David P., Serviced by: Kai S.,
  • "After a week of my computer being in and out of staples, it is finally up and running now, after having Mark come and fix everything!!"
    August 18, 2017
    - Heather G., Serviced by: Mark W.,
  • "By far, the BEST tech support I have ever received. I have found my "Binary Angel" and he’s a keeper! Chris’s knowledge base is superior and his professionalism is appreciated."
    August 18, 2017
    - Marie C., Serviced by: Chris B.,
  • "I am the manager of NA GEOMATICS (Stratford-Woodstock) and Mike S is "top notch". His response time and service is always excellent. "
    August 18, 2017
    - NA Geomatics Inc, Serviced by: Mike S.,
  • "All good . "
    August 18, 2017
    - Wayne H., Serviced by: Tayo A.,
  • "My nerd is Perfect!"
    August 18, 2017
    - Barbara M., Serviced by: Brad C.,
  • "Great service."
    August 18, 2017
    - Andrea B., Serviced by: Mike M.,
  • "Very happy with Trevor’s replacement"
    August 18, 2017
    - Rebecca C., Serviced by: Steven van W.,
  • "Super knowledge and ability"
    August 18, 2017
    - Lyle C., Serviced by: Chris B.,
  • "George is always fantastic.... and helpful... and patient."
    August 18, 2017
    - Jacqueline H., Serviced by: George M.,
  • "Very focused and patiently resolved issues"
    August 18, 2017
    - Paul C., Serviced by: Mustafa A.,
  • "Mustafa arrives on time; does his work; leaves me with a little more knowledge; very professional."
    August 18, 2017
    - Alex C., Serviced by: Mustafa A.,
  • "amazing as always!"
    August 17, 2017
    - South Huron Office Solutions, Serviced by: Barry B.,
  • "Yes, a very positive experience. Kirk Armstrong "the Nerd" was extremely efficient and informative about my situation. I will use Nerds again and will also recommend your service."
    August 17, 2017
    - Moyra N., Serviced by: Kirk A.,
  • "Tony fixed a problem which 2 other tech people could not fix. I was able to continue working while he solved my problem remotely. I am thrilled and will always call Nerds when I have an issue!!!"
    August 16, 2017
    - Ken S., Serviced by: Tony T.,
  • "In addition to eliminating the ransom virus, Tayo cleaned the computer and gave me some advice how to try to further improve the performance of the computer"
    August 16, 2017
    - George G., Serviced by: Tayo A.,
  • "George was excellent in his work and kept in touch with thru out the entire process. I look forward to having George servicing my computer in the future. Thanks George."
    August 16, 2017
    - Robert E., Serviced by: George M.,
  • "Kirk was awesome and did not make us (seniors) feel stupid."
    August 15, 2017
    - Cheryl F., Serviced by: Kirk A.,
  • "all the problems were dealt with and my internet is now working properly"
    August 15, 2017
    - Eugenia Z., Serviced by: Kirk A.,
  • "Nerds on Site is the best!"
    August 15, 2017
    - Pincher Creek Womens Emergency Shelter Association, Serviced by: Steven van W.,
  • "Chris has never disappointed me. I would recommend him to anyone,Vera"
    August 15, 2017
    - Vera R., Serviced by: Christopher R.,
  • "Very helpful. He takes the patience and time for an old lady to understand."
    August 15, 2017
    - Ellen T., Serviced by: Jim H.,
  • "Marco is always amazing!"
    August 15, 2017
    - Reflections Day Spa, Serviced by: Marco de A.,
  • "Christian gives lots of info as he does a computer cleanup & is very detailed in answering questions for a "home" computer person who only knows the basics."
    August 15, 2017
    - David C., Serviced by: Christian P.,
  • "David was prompt, professional, polite and very knowledgeable while working to resolve my networking issues. I was so pleased with David’s work that I have already referred him to a friend."
    August 14, 2017
    - Stratsol Advisroy Crop, Serviced by: David P.,
  • "Peter from Sarnia was wonderful as always.Helped me out after a very unpleasant experience with Staples Sarnia where I had taken my computer for repairs .Thanks once again"
    August 14, 2017
    - Margaret M., Serviced by: Peter Van K.,
  • "Computer was more than restored..it was improved by patient knowledgeable technician. All previous documents programmes and emails are back in operation."
    August 14, 2017
    - Fred H., Serviced by: Tony T.,
  • "Jeremy is always good. No complaints and he knows what he is doing."
    August 14, 2017
    - Nu Image Lawn Care Inc., Serviced by: Jeremy F.,
  • "Chris was very informative and explained things very well,was prompt for his meeting very pleasant and helpful person. Would recommend again."
    August 13, 2017
    - Mitchell Farms, Serviced by: Christopher R.,
  • "Fixed the problem fast "
    August 12, 2017
    - Play It Again Sports, Serviced by: Wes S.,
  • "We found Tayo pleasant, knowledgeable, and professional."
    August 12, 2017
    - Perry C., Serviced by: Tayo A.,
  • "Identified and corrected the problem quickly and explained what was going on"
    August 11, 2017
    - Jeff M., Serviced by: Chris B.,
  • "Chris was great. Will definitely call again if needed. Thank you!"
    August 11, 2017
    - Sweet Escape Candy, Serviced by: Chris B.,
  • "I would definitely have Tayo to resolve any future problems. Awesome.."
    August 11, 2017
    - Marie G., Serviced by: Tayo A.,
  • "Love how Barry finds little helpful tidbits of info to show me to make things easier for me! "
    August 10, 2017
    - Norma M., Serviced by: Barry B.,
  • "Yes David did great and I am pleased."
    August 10, 2017
    - Garth D., Serviced by: David P.,
  • "I was very impressed with Tony. He answered all my questions on both of his visit’s, answered my emails promptly and saved all my files and programs from my dying old computer, well done"
    August 10, 2017
    - Monica R., Serviced by: Tony T.,
  • "Tony was very thorough and professional. I would recommend him to anyone."
    August 10, 2017
    - Ann T., Serviced by: Tony T.,
  • "Brad corrected my printer problem efficiently and quickly. He also answered many questions that I had in a simplistic fashion"
    August 09, 2017
    - Katharine E., Serviced by: Brad C.,

RANSOMWARE – BE AWARE, VERY AWARE!

This is what it looks like when it’s too late!

ransomware_000_thumb

ransomware

 

There is no way to restore your data without purchasing a special key costing hundreds or thousands of dollars!

 

WHAT IS RANSOMWARE

Ransomware occurs when your files are encrypted by cyber-criminals and they are inaccessible until and unless you pay a ransom. Some examples of ransomware at various levels:

Home computer: “How my mom got hacked” (New York Times)

Small Business Executive:  “How a small Canadian company fell victim to ransomware” (IT World Canada)

Enterprise: Attackers collect ransom from Kansas hospital

 

WHAT CAN/SHOULD YOU DO

If you have not yet been victimized, below we describe three safety nets you should employ to keep your files safe.

 

Nerds On Site’s 3 safety nets for small business to prevent becoming a victim

Filtered Internet

Devices which have unfiltered Internet connections are the most vulnerable. Infections come through ad networks, phishing sites (in fact, 93% of phishing emails are now ransomware attempts), so implementing a filter that blocks out these threats at your router level is a natural first safety net. Nerds On Site achieves this via DNSthingy.com blacklisting or whitelisting solutions for homes and businesses.

End-point protection that can rollback ransomware infections

Realizing that no system is 100% immune, end-point protection that is ransomware-aware is another critical safety net.  Our partnership with Webroot provides this piece of mind, should an infection occur. Currently-known ransomware infections are all able to be rolled back, completely undoing the damage without resorting to the next safety net:

Online Backup that is managed and verified

Having signed up for some kind of file synchronization such as Dropbox is not a backup.  Online, cold backup which has versioning enabled and is fully managed and validated on a regular basis is a minimum. This service is offered through Nerds On Site via third parties.  See more at nerdsbackup.com.

 

Call us now at 877-696-3737

Simply dial 1-877-696-3737 and ask for a nerd near you, or make your request online.